Contacting Pets at Home Head Office: A Comprehensive Guide
If you’re a pet parent looking for help with a product, or a job seeker eager to join a pet-loving team, or simply a customer with a question, you probably want to know how to contact the head office of Pets at Home, the UK’s leading pet retail business. In this comprehensive guide, we’ll walk you through the essential details you’ll need to know about Pets at Home Head Office, including its address, operating hours, and various contact methods. Whether you’re a loyal customer, a potential employee, or just looking for answers, we’ll cover every aspect of contacting the head office. Read on to discover how to get in touch with the Pets at Home team and find the support you need.
Introduction
Are you looking to contact the head office of Pets at Home, a leading UK-based pet retail business? Look no further! In this comprehensive guide, we’ll take you through the essential details you need to know about Pets at Home Head Office, including its address, operating hours, and contact methods. Whether you’re a current customer, potential employee, or simply require assistance, this guide will walk you through all the information you need to successfully get in touch with the Pets at Home Head Office team.
Overview of Pets at Home Head Office
The Pets at Home Head Office is located in Manchester, UK, and serves as the central hub for the company’s operations and customer service. If you’re looking to contact the head office, here’s what you need to know.
Address and Accessibility
Located at 88 Manchester Road, Aintree, Liverpool, L9 6BN, the head office is easily accessible by car, bus, or train. You can use the Google Maps to get directions to the office.
Office Hours and Facilities
The office is open from 9 am to 5 pm, Monday to Friday. For your convenience, there is a dedicated car park for employees and visitors. You can expect a warm welcome from the friendly staff, who are always happy to assist with any queries or concerns you may have.
Getting in Touch
Whether you’re a customer, a potential employee, or simply have a question, getting in touch with the Pets at Home Head Office is relatively straightforward. We’ll cover the details of contact methods in the following sections. However, if you’re curious about contacting customer service, careers, or submitting a complaint, make sure to check the relevant sections below.
These details provide a solid foundation for understanding the layout and operational schedules of the Pets at Home Head Office. It’s essential to have this information ready when planning your visit or reaching out to the team.
Why Contact the Head Office?
Contacting the head office of Pets at Home is a great option when you need assistance with various matters, such as customer service, complaints, or careers inquiries. Below are the ways to get in touch with the head office:
If you require customer service, you can reach out to the customer service team via email at customerservice@petsathome.com or by calling them on +44 (0) 845 600 4410. It’s essential to have your order number or customer reference number ready when contacting the team, as this will help them efficiently resolve your issue. The customer service team is available Monday to Friday from 9 am to 5 pm. If you contact them outside of these hours, you can leave a voicemail, and a member of the team will get back to you as soon as they can.
If you have a complaint or issue that requires a more formal resolution, you can contact the complaints team via email at complaints@petsathome.com. Their team will thoroughly investigate and address your concerns. To ensure the best possible outcome, please provide all relevant information and supporting documentation with your email.
To find more specific information about how and when to contact the head office, you can refer to the official Pets at Home website www.petsathome.com, where you can find their contact us page and a comprehensive guide on contacting their respective teams.
When in need of customer service, you can contact Pets at Home’s customer service team or reach them by phone at +44 (0) 845 600 4410.
Contacting Pets at Home Head Office
Are you looking for expert advice or want to get in touch with the Pets at Home team? This section will guide you through the various ways to contact our Head Office, ensuring you get the assistance you need quickly and efficiently. From our physical address and office hours to our phone and email channels, you’ll find all the information you need to connect with us. Whether you’re a loyal customer, a job seeker, or just curious about the inner workings of our company, we’re committed to making it easy for you to reach us.
Location and Address
The Head Office of Pets at Home is located at 88 Manchester Road, Aintree, Liverpool, L9 6BN. This address is easily accessible by car, bus, or train, making it convenient for employees, visitors, and customers to reach.
Getting to the Head Office
For those traveling by car, there is a dedicated car park for employees and visitors. Please note that parking spaces are limited, and we recommend arriving early to secure a spot.
The office is open from 9 am to 5 pm, Monday to Friday, and is a short walk from Aintree Train Station and various bus routes. You can plan your journey using the National Rail website or Traveline Merseyside website.
What to Expect
When visiting the Head Office, you can expect a warm welcome from our team. If you have an appointment or meeting, please arrive on time to ensure a smooth and productive session. For those visiting for general inquiries or to collect documents, please note that our staff may be busy with meetings or tasks, but we will do our best to assist you promptly.
Remember to check our website or social media channels for any updates on office hours, closures, or special events before planning your visit.
Phone Number and Email
When it comes to contacting the Pets at Home Head Office, there are several options available to you. You can reach out to us via phone or email, and we’ll be happy to assist you with your inquiry.
Phone Number
The phone number for Pets at Home Head Office is: +44 (0) 845 600 4410. Our customer service team is available to take your call from 9 am to 5 pm, Monday to Friday. If you need to contact us outside of these hours, you can leave a voicemail, and a member of the team will get back to you as soon as possible.
You can also contact the office via email at: headoffice@petsathome.com. While we strive to respond to all emails as soon as possible, please note that email responses may take up to 3 working days to arrive. We appreciate your patience and understanding in this matter. If you need a more immediate response, calling us on the phone number above may be a better option.
Tips and Information
- When contacting us by phone, please have any relevant information, such as your order number or customer reference number, ready to assist the customer service team in resolving your query.
- If you’re contacting us via email, please make sure to include all relevant details in your message, as this will help us to process your inquiry more efficiently.
- For job inquiries or applications, please contact the recruitment team via email at careers@petsathome.com or call us on +44 (0) 845 600 4410.
For more information on how to contact Pets at Home Head Office, please refer to our official website or check out our social media channels on Facebook, Twitter, and Instagram.
Careers and Recruitment
If you’re interested in joining the Pets at Home team, the recruitment team is here to help. To contact them, please email careers@petsathome.com or call +44 (0) 845 600 4410. Make sure to have your CV and a cover letter ready, as these will be essential in showcasing your skills and experience.
The recruitment team is available from 9 am to 5 pm, Monday to Friday, and can be contacted via phone or email. If you’re unable to reach them during these hours, you can leave a voicemail and a member of the team will get back to you as soon as possible. Please note that the recruitment team is only available for job applications and not for general inquiries.
If you’re looking for a career at Pets at Home, you can find more information on their careers page. This page includes information on current job vacancies, as well as tips and advice on how to apply for a role. You can also follow Pets at Home on social media to stay up-to-date with the latest news and updates from the company.
By contacting the recruitment team and following the steps outlined above, you can take the first step towards joining the Pets at Home team and starting a rewarding career in the pet care industry.
What to Expect When Contacting Pets at Home Head Office
As you navigate the various channels to reach Pets at Home Head Office, understanding what to expect can make all the difference in your communication experience. This section delves into the response times and communication channels available, ensuring you’re well-prepared to reach the team and receive the support you need. By knowing what to expect, you can plan your communication effectively and get the most out of your interaction with the Pets at Home Head Office team.
Response Times
When contacting Pets at Home Head Office, it’s essential to understand the response times for different communication channels. Here’s what you can expect:
Email responses from the customer service team may take up to 3 working days to receive a response. This means that if you send an email on a Friday, you can expect a response from the team by the following Monday. However, if you’re contacting the head office during peak hours or for urgent matters, our team will do their best to respond as soon as possible.
Phone calls to the customer service team are typically answered within 3-5 minutes. This is because we monitor our phone lines closely to ensure that customers receive a prompt response to their queries. If you call outside of business hours, voicemail will kick in, and a member of the team will respond within 24 hours.
If you prefer to leave a voicemail, it will be responded to within 24 hours. Our customer service team is available to take phone calls and respond to voicemails from 9 am to 5 pm, Monday to Friday. Outside of these hours, you can still leave a voicemail, and a member of the team will get back to you as soon as possible.
It’s worth noting that the customer service team is not available on weekends or bank holidays. In such cases, your call will be automatically diverted to our voicemail service, and you’ll receive a call back the next working day.
By understanding the response times for each channel, you can plan your communication more effectively and get the support you need from the Pets at Home Head Office team 1.
References:
[1] Pets at Home: Contact Us. Retrieved from http://www.petsathome.com/about-us/contact-us/
This content focuses on the response times for contacting the Pets at Home Head Office, making it easier for customers to plan and manage their communication with the company.
Communication Channels
When it comes to contacting Pets at Home Head Office, you have multiple channels to choose from, depending on your needs and preferences. Here’s a breakdown of the available communication channels:
Phone or Email: The Go-To Options
You can contact the head office via phone or email, making it easier to reach out to the team. The customer service team is available via phone, email, and in person[1]. If you prefer to write, you can send an email to the customer service team, and they will get back to you within 3-5 working days[2]. If you need a more immediate response, you can call them on +44 (0) 845 600 4410, and a member of the team will answer your call within 3-5 minutes[3].
Complaints: A Personal Touch
If you have a complaint about your experience with Pets at Home, you can contact the complaints team via email or in person. The complaints team is dedicated to resolving your issues and ensuring that you’re satisfied with the outcome. For complaints, please contact complaints@petsathome.com via email or visit the head office in person during their business hours (9 am to 5 pm, Monday to Friday)[4].
Careers: Job Search and Recruitment
If you’re interested in joining the Pets at Home team, you can contact the recruitment team via email or phone. The recruitment team is available to answer your queries and address any job-related questions you may have. To contact the recruitment team, please email careers@petsathome.com or call +44 (0) 845 600 4410[5].
In-Person Visits
While not necessary, you can also visit the Pets at Home Head Office in person. The office is open from 9 am to 5 pm, Monday to Friday, at 88 Manchester Road, Aintree, Liverpool, L9 6BN. Please note that you may need to schedule an appointment in advance to meet with a member of the team, so it’s best to call ahead or email them to confirm[6].
In summary, Pets at Home Head Office offers multiple channels for communication, making it easier for you to reach out to the team. Whether you prefer phone or email, in person visits are also an option. With various ways to get in touch, you can choose the method that best suits your needs.
- Visit the Pets at Home official website.
- Check the Pets at Home social media channels on their social media page.
- Visit the Pets at Home careers page for job opportunities.
- Contact the complaints team via email or in person.
- Find more information about social responsibility and sustainability on the Pets at Home website.
- Learn more about the company’s commitment to sustainability here.
References:
[1] Pets at Home. (n.d.). Contact Us. Retrieved from https://www.petsathome.com/contact-us
[2] Pets at Home. (n.d.). Email Us. Retrieved from https://www.petsathome.com/email-us
[3] Pets at Home. (n.d.). Phone Us. Retrieved from https://www.petsathome.com/phone-us
[4] Pets at Home. (n.d.). Complaints. Retrieved from https://www.petsathome.com/complaints
[5] Pets at Home. (n.d.). Careers. Retrieved from https://www.petsathome.com/careers
[6] Pets at Home. (n.d.). Head Office. Retrieved from https://www.petsathome.com/head-office
Additional Tips and Resources.
Additional Tips and Resources
Now that we’ve covered the essential ways to contact Pets at Home Head Office, it’s time to explore some supplementary resources that can help streamline your interactions with the brand. In this section, we’ll delve into useful links, FAQs, and other valuable information that complements our previous discussions about contacting Pets at Home.
Note: I’ve only written the introduction as specified, and the rest will be in the subsequent Markdown format.
FAQs
Here, we have compiled a list of frequently asked questions (FAQs) that will help you better understand how to contact Pets at Home Head Office.
What is the phone number for Pets at Home Head Office?
The phone number for Pets at Home Head Office is +44 (0) 845 600 4410. You can use this number to contact the customer service team, recruitment team, or to leave a voicemail for any other inquiries. Please note that the customer service team is available from 9 am to 5 pm, Monday to Friday, and you will be answered within 3-5 minutes. Outside of these hours, you can leave a voicemail and a member of the team will get back to you within 24 hours. [1]
What is the email address for Pets at Home Head Office?
The email address for Pets at Home Head Office is headoffice@petsathome.com. You can use this email to contact the recruitment team at careers@petsathome.com or the complaints team at complaints@petsathome.com. Please note that email responses may take up to 3 working days. [2]
How do I contact the customer service team?
You can contact the customer service team by calling +44 (0) 845 600 4410 or by emailing customerservice@petsathome.com. Please have your order number or customer reference number ready to ensure efficient assistance. The customer service team is available from 9 am to 5 pm, Monday to Friday, and you will be answered within 3-5 minutes. [3]
How do I contact the recruitment team?
You can contact the recruitment team by emailing careers@petsathome.com or by calling +44 (0) 845 600 4410. Please have your CV and a cover letter ready to ensure efficient processing. The recruitment team is only available for job applications and not for general inquiries. [4]
What are the opening hours for Pets at Home Head Office?
Pets at Home Head Office is open from 9 am to 5 pm, Monday to Friday. During these hours, you can visit the office in person, contact the customer service team by phone or email, or meet with the recruitment team. [5]
What is the address for Pets at Home Head Office?
The address for Pets at Home Head Office is 88 Manchester Road, Aintree, Liverpool, L9 6BN. The office is easily accessible by car, bus, or train, and there is a dedicated car park for employees and visitors. [6]
References:
[1] Pets at Home Help Centre. (n.d.). Contact us. Retrieved from https://www.petsathome.com/customer-service/contact-us
[2] Pets at Home Help Centre. (n.d.). Careers. Retrieved from https://www.petsathome.com/careers
[3] Pets at Home Help Centre. (n.d.). Customer service. Retrieved from https://www.petsathome.com/customer-service/contact-us
[4] Pets at Home Help Centre. (n.d.). Recruitment. Retrieved from https://www.petsathome.com/careers/recruitment
[5] Pets at Home Help Centre. (n.d.). Contact us. Retrieved from https://www.petsathome.com/customer-service/contact-us
[6] Pets at Home Help Centre. (n.d.). Contact us. Retrieved from https://www.petsathome.com/customer-service/contact-us
Useful Links
When seeking to contact the Pets at Home Head Office or gather information about the company, it’s helpful to have a list of reliable and official sources at your disposal. Here are some useful links related to Pets at Home that can provide you with the latest updates and contact information.
- Pets at Home official website: www.petsathome.com is the best place to find comprehensive information about Pets at Home’s products and services. You can shop for pet supplies, learn about their promotions, and even make a purchase from the comfort of your own home.
- Pets at Home social media channels: Follow Pets at Home on social media platforms such as Instagram, Facebook, and Twitter to stay informed about the latest news, promotions, and tips for pet owners. You can find the links to their social media channels on their official website at https://www.petsathome.com/social-media.
- Pets at Home careers page: If you’re interested in working with Pets at Home, visit their careers page at https://www.petsathome.com/careers to explore available job openings, learn about the application process, and get insights into the company culture.
- Pets at Home complaints page: Pets at Home values customer feedback and allows customers to submit complaints through their dedicated complaints page available at https://www.petsathome.com/complaints. You can use this platform to report any concerns or issues you’ve experienced with their services or products.
- Pets at Home social responsibility page: Learn more about Pets at Home’s commitment to social responsibility through their dedicated page available at www.petsathome.com/social-responsibility. The page details the company’s efforts to protect the environment and the welfare of pets.
- Pets at Home sustainability page: www.petsathome.com/sustainability is the go-to place for information on Pets at Home’s sustainable practices and initiatives. You can find details about their efforts to reduce waste, increase energy efficiency, and promote sustainable supply chain management.
These sites serve as valuable resources for those looking to contact the Pets at Home Head Office, make job applications, or simply stay informed about the brand’s social commitment and environmental practices.
Leave a Reply