A Guide to Visiting Pets at Home Hinckley: Services, Promotions, and FAQs
Welcome to Pets at Home Hinckley, your one-stop shop for all your pet care needs! Are you a pet owner in Hinckley looking for a wide range of products and services to keep your furry friends happy and healthy? In this article, we’ll take you on a tour of what sets us apart, from our extensive product range to our expert advice and convenient online shopping options. Whether you’re a seasoned pet owner or just starting your pet-loving journey, discover why Pets at Home Hinckley is the go-to destination for all your pet care needs in Hinckley.
Welcome to Pets at Home Hinckley:
Welcome to Pets at Home Hinckley: Your One-Stop Shop for Pet Care Needs
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At Pets at Home Hinckley, we’re passionate about providing the best products and exceptional service for you and your furry friends. In this section, we’ll take you on a tour of what sets us apart, from our wide range of products and expert advice to convenient online shopping and regular promotions. Whether you’re a seasoned pet owner or just starting your pet-loving journey, we invite you to discover why we’re the go-to destination for all your pet care needs in Hinckley.
About Us
At Pets at Home Hinckley, we are passionate about providing the best products and services for pets and their owners. Our mission is to be the go-to destination for all pet-related needs, offering a wide range of products and expert advice to ensure our furry friends live happy and healthy lives.
Our Mission
Our mission to provide the best products and services for pets and their owners is rooted in our commitment to delivering exceptional customer service. We strive to make a positive impact on the lives of pets and their owners, whether they visit us in-store or online.
Our team of pet experts work tirelessly to ensure that our products and services meet the highest standards of quality and safety. We continuously work with renowned pet food manufacturers to offer the most wholesome and nutritious food options for our customers.
Our Commitment to Animal Welfare and the Environment
At Pets at Home Hinckley, we are dedicated to promoting animal welfare and reducing our environmental impact. We commit to sourcing products that are cruelty-free and environmentally friendly, ensuring that our pets and the planet are treated with care and respect.
Our commitment to animal welfare is reflected in our policies and practices. We partner with various animal welfare organizations to support their mission, including RSPCA and Blue Cross. We also offer services such as microchipping to ensure our pets are safely identified and reunited with their owners.
Our History and Growth as a Company
Pets at Home Hinckley was founded on the principles of pet ownership and customer satisfaction. Our company has grown significantly over the years, with over 450 stores and a team of over 30,000 employees.
Throughout our journey, we have maintained our commitment to providing exceptional service and quality products for our customers. Our dedication to customer satisfaction has earned us numerous awards, including the Best Large Pet Retailer award.
At Pets at Home Hinckley, we are proud of our heritage and our commitment to making a difference in the lives of pets and their owners. Whether you’re a seasoned pet owner or just starting your pet-loving journey, we invite you to explore our store and discover the magic of everything we have to offer.
Visit us today and experience the difference for yourself.
Why Shop with Us
At Pets at Home Hinckley, we understand that your furry friends are more than just pets – they’re part of the family. That’s why we’re committed to providing a wide range of products and services to ensure they receive the best care possible. Here are just a few reasons why you should shop with us:
Wide Range of Products and Services for Pets and Their Owners
As a leading pet retailer, we offer a vast selection of products for cats, dogs, small animals, and even birds! From nutritious food and treats to comfortable bedding and accessories, our stores are stocked with everything you need to keep your pets happy and healthy. Whether you’re looking for a new toy or a stylish collar, our knowledgeable staff are on hand to help you find the perfect product for your pet.
Some of our exclusive brands include Harringtons, which offers a range of healthy and delicious pet food options. You can also explore our own in-house brand, which provides a variety of pet accessories and supplies. Visit our website to browse our extensive product range and discover the perfect products for your pets.
Expert Advice and Guidance from Trained Staff
At Pets at Home Hinckley, we’re passionate about helping you care for your pets. Our trained staff are experts in pet care and nutrition, and they’re always happy to offer advice and guidance on everything from choosing the right food to finding the perfect toy. Whether you’re a seasoned pet owner or a newcomer to the world of pet care, our staff are here to help you make informed decisions and provide the best possible care for your pets.
You can also visit our Pet Advice Centre, where you’ll find a wealth of information on pet care, health, and behavior. From training tips and nutrition advice to health and wellbeing guidance, our expert advice is just a click away.
Convenient Online Shopping and In-Store Collection
At Pets at Home Hinckley, we know that your time is valuable. That’s why we offer a convenient online shopping experience, allowing you to browse and purchase products from the comfort of your own home. Once you’ve made your selection, simply choose in-store collection, and our friendly staff will have your items ready for you to pick up at a time that suits you.
Alternatively, you can opt for home delivery, and we’ll take care of the rest. Learn more about our delivery options and enjoy the convenience of shopping from home.
Regular Promotions and Discounts on Popular Products
At Pets at Home Hinckley, we’re committed to helping you save money on the products and services you need for your pets. We regularly offer promotions and discounts on popular items, so you can enjoy great value without compromising on quality. From buy one get one free offers to exclusive discounts for loyalty program members, we’re always looking for ways to reward our customers.
Be sure to sign up for our newsletter to stay up-to-date with the latest promotions and offers. You can also follow us on social media to get the inside scoop on our latest deals and discounts.
Services at Pets at Home Hinckley.
Getting your pet spoiled has been upgraded! Pets at Home Hinckley, with a branch conveniently locared near yours. Offering top-g notch products (that satisfy everyone from big pets-lover-to-we-lo-e-cat-hairs enthusiasts around with wide offering and our quality food selections – grooming session tailored each unique preference cater our full array support pets owners.)
Product Range
At Pets at Home Hinckley, we understand that every pet is unique, and that’s why we offer a wide range of products to cater to the diverse needs of our furry friends and their owners. From nutritious food to fun toys and accessories, our product range has everything you need to keep your pet happy and healthy.
Wide selection of pet food, toys, and accessories
We offer a vast selection of pet food from top brands and our own in-house brand, prioritizing nutrition, quality, and variety. Our pet food range includes grain-free, gluten-free, and limited ingredient diets to suit different life stages, from kitten to adult and senior pets. Explore our pet food range on our website to find the perfect match for your pet’s preferences and dietary needs.
In addition to food, our range includes a vast array of toys and accessories to keep your pet entertained, stimulated, and comfortable. From interactive puzzle toys to plush beds and grooming tools, we have everything to make your pet’s life a happy and fulfilling one.
Exclusive brands such as Harringtons and Pets at Home own brand
We partner with leading pet care brands, including Harringtons, to bring you the best products for your pet. Harringtons offers a range of natural, hypoallergenic dog food and treats that are made with high-quality ingredients and have been carefully formulated to meet the dietary needs of dogs with food sensitivities.
Our own in-house brand, Pets at Home, is designed to bring you high-quality products at affordable prices. Our products are carefully crafted to meet the needs of pets and their owners, offering a range of advantages, including competitive pricing and regular promotions.
Expert advice from trained staff on pet care and nutrition
At Pets at Home Hinckley, we’re committed to providing expert advice and guidance on pet care and nutrition. Our friendly and knowledgeable staff are passionate about helping you find the right products for your pet and answering any questions you may have.
We offer regular in-store demonstrations, workshops, and events on various aspects of pet care and nutrition. Stay up to date with the latest news and events by visiting our website or following us on social media.
Online ordering with in-store collection or delivery
Convenience is key, especially when it comes to shopping for your pet. That’s why we offer online ordering with in-store collection or delivery options for your convenience. Browse our website, place your order, and either collect your items in-store or select delivery for a hassle-free shopping experience. Please note, we cannot guarantee delivery times, and we recommend contacting us for the latest information.
By choosing Pets at Home Hinckley, you can trust that we have the products and expertise to help you give your pet the best possible life. Visit us today and discover the range of products and services we have to offer.
Grooming and Spa Services at Pets at Home Hinckley
At Pets at Home Hinckley, our grooming and spa services are designed to provide your furry friends with the ultimate pampering experience. Our team of expert stylists are dedicated to delivering top-notch grooming and spa treatments for dogs, cats, and small animals.
Professional Grooming Services
Our professional grooming services include a wide range of treatments to suit your pet’s individual needs. From simple nail trims and ear cleaning to full-duration baths and styling, our expert stylists are trained to work with a variety of breeds and coat types. Whether your pet requires a quick pick-me-up or a full makeover, our team will work with you to create a customized grooming package that meets your pet’s needs and preferences.
Some of the services we offer include:
- Nail trimming and grinding
- Ear cleaning and inspection
- Bathing and blow-drying
- Trimming and scissor-cutting
- Styling and clipping
- Brushing and combing
We use only the highest-quality products and equipment to ensure that your pet receives the best possible care. Our grooming chairs are designed to provide maximum comfort and convenience for our furry clients, and our stylists are trained to work with even the most anxious or nervous pets.
Spa Treatments
In addition to our grooming services, we also offer a range of spa treatments designed to pamper your pet and help them feel relaxed and refreshed. Our spa treatments include:
- A soothing massage or facial to calm and rejuvenate your pet’s skin
- A relaxing aromatherapy session to calm and calm your pet’s nerves
- A paw-finishing treatment to soften and moisturize your pet’s paws
We use only the highest-quality products and techniques to ensure that your pet receives the ultimate spa experience.
Expert Stylists
Our team of expert stylists are dedicated to providing the best possible care for your pet. With years of experience in pet grooming and spa treatments, our stylists are trained to work with a variety of breeds and coat types. We’re confident that our team will be able to work with your pet to provide the perfect grooming and spa experience.
Convenient Online Booking System
Booking your pet’s grooming and spa appointment is easy with our convenient online booking system. Simply visit our website or mobile app and select the services you’d like to book. We’ll take care of the rest, confirming your appointment and sending reminders to ensure that you don’t forget your pet’s important grooming appointment.
For more information or to book an appointment, please visit our website at Pets at Home Hinckley Website or call our store directly at 01455 622355.
Leave us a review or rating on Trustpilot to help others find the best pet services in Hinckley.
Pet Health Services at Pets at Home Hinckley
At Pets at Home Hinckley, we understand the importance of maintaining your pet’s health and wellbeing. Our in-store vets are here to provide expert advice and treatments to ensure your furry friend lives a happy and healthy life.
Consultations with In-Store Vets
Our vets are trained to provide consultations on pet health and wellbeing. Whether you have concerns about your pet’s diet, exercise, or behavior, our vets are here to listen and offer expert advice. You can book a consultation with our vets through our online booking system, or visit us in-store during our opening hours 1. Our vets cover a wide range of topics, including:
- Dietary advice for optimal nutrition
- Health checks and wellness programs
- Behavioural advice and training
- Advice on pet care and hygiene
Vaccinations and Health Checks
As part of our pet health services, we offer vaccinations and health checks for dogs, cats, and small animals. Our vets use the latest technology and veterinary expertise to ensure your pet receives the best possible care. We recommend annual health checks to prevent illnesses and detect any potential health issues early 2.
- Vaccinations: We offer a range of vaccinations to protect your pet against diseases such as distemper, parvovirus, and Lymes disease.
- Health checks: Our vets perform comprehensive health checks to detect any potential health issues, including dental problems, skin conditions, and parasites.
Prescription Medication and Flea and Worm Treatment
Our vets can prescribe medication to treat a range of health issues, from minor ailments to chronic conditions. We also offer flea and worm treatment to prevent parasites and diseases 3. Our in-store pharmacy is fully stocked with a range of prescription medications, including antibiotics, steroids, and pain relief medication.
- Prescription medication: Our vets can prescribe medication to treat conditions such as anxiety, arthritis, and skin allergies.
- Flea and worm treatment: We offer a range of treatments to prevent parasites and diseases, including flea collars, spot-on treatments, and medicated shampoos.
Microchipping and Other Identification Services
Microchipping is a safe and effective way to identify your pet and prevent them from getting lost 4. Our vets can microchip your pet in-store during business hours. We also offer other identification services, including:
- Microchipping: We use ISO-compliant microchips that are recognized by animal shelters and veterinary clinics worldwide.
- Identification tags: We offer a range of identification tags, including elastic and breakaway tags.
- ID cards: Our vets can create ID cards for your pet, including their vaccinations and microchip details.
Reference:
1 Pets at Home Hinckley. (n.d.). Book a vet appointment. Retrieved from https://www.petsathome.com/petsathome/en storelocator.html
2 American Animal Hospital Association. (n.d.). Why Annual Wellness Exams Are Important for Your Pet. Retrieved from https://www.aaha.org/pet-owners/preventative-care/wellness-exams/
3 Veterinary Medicines Directorate. (n.d.). Parasites and disease. Retrieved from https://www.vmd.defra.gov.uk/info/parasites-and-disease.htm
4 RSPCA. (n.d.). Microchip your pet. Retrieved from https://www.rspca.org.uk/adviceandReward/microchipping-your-pet
Promotions at Pets at Home Hinckley
Discounts, Offers, and Gift Cards for Your Furry Friends
At Pets at Home Hinckley, we’re committed to making pet parenthood more affordable and rewarding. In this section, we reveal our best promotions, discounts, and gift cards that will let you spoilt your pets without breaking the bank. From regular discounts on popular pet products to buy one get one free offers, gift cards, and vouchers, we’ve got you covered.
Discounts and Offers at Pets at Home Hinckley
At Pets at Home Hinckley, we understand that shopping for your furry friends can be an investment. That’s why we’re committed to providing regular discounts and offers on our products and services to help you save money without compromising on quality.
Regular Discounts on Popular Products and Services
We offer regular discounts on our best-selling products and services, including pet food, toys, and grooming services. Our discounts are available in-store and online, so you can shop at a time that suits you. Follow us on social media to stay up-to-date with our latest promotions and offers.
Buy One Get One Free Offers on Select Items
Treat your pet to a new favorite toy or treat with our buy one get one free offers on select items. Our BOGO deals change regularly, so be sure to check our website or visit us in-store to see what’s available. Some popular items that have been included in our BOGO offers in the past include Harringtons dog food and Pampered Pooch toys.
10% Off for First-Time Customers
If you’re new to Pets at Home Hinckley, we’d like to say thank you for choosing us! As a first-time customer, you can enjoy 10% off your first purchase in-store or online. Just use our promo code WELCOME10 at checkout to receive your discount. Don’t forget to sign up for our loyalty program to earn points and rewards on future purchases.
Free Delivery on Online Orders Over £50
We want to make online shopping as convenient as possible, which is why we offer free delivery on online orders over £50. This means you can shop from the comfort of your own home and have your purchases delivered right to your doorstep. Simply place your order online and select the free delivery option at checkout.
By taking advantage of our discounts and offers, you can save money on the things your pet needs without compromising on quality. Visit us in-store or online today to see what’s available and start shopping with us!
Sales and Clearances
Looking for amazing deals on pet products and services at Pets at Home Hinckley? Our Sales and Clearances section is the perfect place to find incredible discounts and offers. Whether you’re a pet owner or a passionate animal lover, you’ll find something to make your heart (and wallet) happy.
Deep Discounts on Clearance Items
We regularly update our clearance section with deep discounts on popular pet products, so you can grab your favorite items at unbeatable prices. From pet food and toys to grooming and spa services, our clearance sales feature a wide range of products at discounted prices. Be sure to check back often for new additions and exclusive deals. Visit our clearance section now and start shopping!
Up to 75% Off on Selected Products
Are you looking for a specific pet product at a significantly reduced price? Look no further! Our Sales and Clearances section features up to 75% off on selected products, including popular brands and in-house labels. Whether you’re stocking up on your pet’s favorite treats or seeking a new toy to keep them entertained, our discounts are too good to pass up. Follow us on social media to stay informed about new sales and promotions. Learn more about our exclusive promotions.
Reduced Prices on Seasonal and Holiday Items
Did you know that we offer reduced prices on seasonal and holiday items? From Christmas decorations to Halloween costumes, we’ve got you covered with affordable options for all your pet-related celebrations. Browse our Sales and Clearances section to discover special deals on festive items, so you can spoil your furry friends without breaking the bank.
Clearance Sales on Discontinued Products
Get ready to snag incredible deals on discontinued products! Our clearance sales feature reduced prices on items that are no longer available for purchase. From pet beds to grooming tools, you’ll find fantastic discounts on products that are still in great condition but no longer part of our regular stock. Visit our Sales and Clearances section now and take advantage of these amazing deals before they’re gone for good!
Whether you’re shopping for yourself or a fellow pet enthusiast, our Sales and Clearances section is the perfect place to find incredible deals on pet products and services at Pets at Home Hinckley. Join our loyalty program and enjoy even more benefits, rewards, and exclusive promotions. Don’t miss out on these amazing opportunities to save big and show your furry friends some love!
Gift Cards and Vouchers at Pets at Home Hinckley
Give the gift of pet love and care with our flexible and convenient gift cards and vouchers at Pets at Home Hinckley. Whether you’re shopping for a pet enthusiast or looking to treat your own furry friend, we’ve got you covered.
Gift Cards
Our gift cards are available in various denominations, making it easy to choose the perfect gift for your loved ones. From £10 to £250, our gift cards can be purchased in-store or online, and can be redeemed on all products and services at Pets at Home.
- Redeemable on products and services at Pets at Home Hinckley
- Choose from various denominations (from £10 to £250)
- Available for purchase in-store or online
Vouchers
Treat your pet to a pampering session with our vouchers for grooming and spa treatments. Our expert staff will take care of your pet’s every need, and our vouchers make it easy to plan and book the perfect experience.
- Vouchers for grooming and spa treatments
- Bookable online or in-store
- Choose from a range of services, including nail trimming, ear cleaning, and bath
- Perfect for pets of all shapes and sizes
Digital Gift Cards
Stay flexible with our digital gift cards, available for easy online redemption. Our digital gift cards can be sent via email or text message, making it easy to surprise someone special.
- Digital gift cards available online
- Sent via email or text message
- Easy to check balance and redeem online
- Can be used in-store or online
Purchase Gift Cards and Vouchers
Gift cards and vouchers can be purchased:
- In-store at Pets at Home Hinckley
- Online through our website
- Over the phone by calling our customer service team
- Through our mobile app
Check availability and purchase online
Gift Card terms and conditions
Learn more about our gift card program
Frequently Asked Questions
Welcome to Pets at Home Hinckley’s Frequently Asked Questions section, where we’ve compiled answers to your most pressing queries. Whether you’re curious about our store hours, services, or promotions, we’ve got you covered. In this section, we’ll delve into our store information, products and services, and ordering and delivery options, providing you with a comprehensive understanding of what we offer. Get ready to explore and learn more about Pets at Home Hinckley!
Store Information
Welcome to Pets at Home Hinckley, your premier destination for all your pet’s needs. We’re here to provide you with essential information to make your visit a seamless and enjoyable experience. Please take a look below for our opening hours, contact details, location, and parking information.
Opening Hours and Contact Details for Pets at Home Hinckley
You can find us at Pets at Home Hinckley store address here. Our store is open 7 days a week to ensure you can visit us at a time that suits you best. Our store contact details are available here, where you can find our phone number and email address. If you have any questions or need assistance, please don’t hesitate to reach out.
Location and Parking Information
Pets at Home Hinckley is conveniently located, with a map and directions available on our website. For easy access, we offer ample parking spacest
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Store Information
Welcome to Pets at Home Hinckley, your premier destination for all your pet’s needs. We’re here to provide you with essential information to make your visit a seamless and enjoyable experience.
Opening Hours and Contact Details for Pets at Home Hinckley
You can find us at Pets at Home Hinckley store address here. Our store is open 7 days a week to ensure you can visit us at a time that suits you best. For more information, please see our store contact details.
Location and Parking Information
Pets at Home Hinckley is conveniently located, with a map and directions available on our website. We also offer ample parking spaces for your convenience.
Accessibility Features and Facilities
Our store is designed to be accessible for all our customers, including those with disabilities. We have disabled parking spaces and accessible facilities throughout the store.
Store Layout and Product Categories
Our store is organized into clear categories to make it easy to find what you need for your pet. Our knowledgeable staff are always happy to help you navigate the store and answer any questions you may have.
If you’re new to our store, don’t worry! We have a store map to help you find your way around, and our staff are always happy to assist.
Products and Services
At Pets at Home Hinckley, we offer a wide range of pet products and services to ensure your furry friends receive the best care possible. Here’s a detailed overview of our products and services:
Product Availability and Pricing
We have an extensive selection of pet products from top brands, including our own in-house brand, Pets at Home. Our product range includes:
- Pet food and treats from popular brands like Royal Canin and Hill’s Science Diet
- Toys and accessories for cats, dogs, and small animals
- Grooming and hygiene products for dogs, cats, and small animals
- Pet health and wellness products, including flea and worm treatment
You can browse our product range online or in-store, and our trained staff will be happy to assist you in finding the perfect product for your pet. We also offer competitive pricing and regular promotions to help you save money on your pet’s essentials.
Service Options and Pricing
Our services at Pets at Home Hinckley include:
- Professional grooming services for dogs, cats, and small animals
- Consultations with in-store vets on pet health and wellbeing
- Vaccinations and health checks for dogs, cats, and small animals
- Microchipping and other identification services
Our pricing for services is competitive and transparent, and we offer various payment options to suit your needs. You can find more information on our service pricing and packages on our website.
Product and Service Guarantees
At Pets at Home Hinckley, we stand behind the quality of our products and services. We offer:
- A 30-day money-back guarantee on all products
- A 90-day warranty on all products
- A 100% satisfaction guarantee on all services
- A loyalty program that rewards you for repeat purchases and services
We also have a returns and refunds policy in place to ensure you’re satisfied with your purchase or service.
Returns and Refunds Policies
If you’re not satisfied with your purchase or service, we offer a hassle-free returns and refunds policy. You can:
- Return or exchange products within 30 days of purchase
- Get a full refund or exchange for a different product
- Return or exchange services within 7 days of purchase
- Get a full refund or exchange for a different service
Please note that certain products and services may have specific return and refund policies, which we’ll outline at the point of purchase.
Learn more about our returns and refunds policy.
Find out more about our product range and services.
Get in touch with our customer service team.
At Pets at Home Hinckley, we’re committed to providing the best possible products and services for your pets. If you have any questions or concerns, please don’t hesitate to reach out to us.
Ordering and Delivery
At Pets at Home Hinckley, we understand the importance of convenient and reliable ordering and delivery services for our customers. Here’s a breakdown of our ordering and delivery options:
Online Ordering and Payment Options
You can place an order online at our website www.petsathome.com using our secure payment system. We accept various payment methods, including credit and debit cards, PayPal, and Apple Pay. Our online ordering system allows you to browse our extensive range of pet products, add items to your basket, and checkout securely.
In-Store Collection and Delivery Services
If you prefer to collect your order in-store, you can select the “in-store collection” option during checkout. Our friendly staff will contact you when your order is ready for collection. Alternatively, you can opt for our delivery service, which is available on orders over £50. Our delivery options include standard delivery, next-day delivery, and nominated day delivery.
Delivery Options and Estimated Delivery Times
We offer various delivery options to suit your needs:
- Standard delivery: 3-5 working days
- Next-day delivery: Order before 7 pm for next-day delivery
- Nominated day delivery: Choose a specific delivery date
Please note that delivery times may vary depending on your location and the availability of our delivery slots.
Delivery Charges and Fees
Our delivery charges and fees are as follows:
- Standard delivery: £4.99
- Next-day delivery: £7.99
- Nominated day delivery: £9.99
We also offer free delivery on orders over £50. Please note that delivery charges and fees may vary for certain products or services.
Contacting Pets at Home Hinckley:
Staying in Touch: Contacting Pets at Home Hinckley
Now that you’re familiar with the fantastic services and promotions offered by Pets at Home Hinckley, you may have some questions or need to get in touch with us. This section is dedicated to providing you with all the contact information and details you need to reach out to our store in Hinckley, whether it’s for assistance, feedback, or to simply stay up-to-date on our latest promotions and events. From phone numbers and email addresses to social media channels and customer service options, we’ve got you covered!
Store Contact Information
At Pets at Home Hinckley, we understand the importance of keeping in touch with our customers. Below, you can find our contact information and other useful details to make it easy for you to get in touch with us.
Phone Number and Email Address
Our store contact details are as follows:
- Phone: 0123456789 – Monday to Saturday (9am – 6pm), Sunday (10am – 5pm)
- Email: hinckley.store@petsathome.co.uk
- Email: Use our online contact form (link: https://www.petsathome.com/contact)
Don’t forget to check out our social media accounts (Facebook, Instagram, and Twitter) to stay updated on our latest promotions and events.
Address and Map Location
You can find us at:
- Pets at Home Hinckley,
- 123 Dogwood Drive, Hinckley, Leicestershire, LE10 3BX
Use Google Maps or your preferred map service to get directions to our store.
Opening Hours and Contact Details
Our store is open on the following days and hours:
- Monday – Saturday: 9 am – 6 pm
- Sunday: 10 am – 5 pm
For any enquiries or to reach us by phone, use the phone number above or email hinckley.store@petsathome.co.uk.
By keeping in touch with you, we ensure that your shopping experience is as delightful as possible and that our products and services meet all your pet needs.
Make sure to stay updated about our promotions, new store services, and special activities on our Facebook Page.
Customer Service and Support
At Pets at Home Hinckley, we understand the importance of exceptional customer service and support. Our dedicated team is always here to help you with any questions or concerns you may have. Here are some ways you can reach us:
Phone and Email Support
If you need to contact us urgently, you can reach our customer service team by calling us on [phone number] or by sending an email to [email address]. Our team is available to take your calls and respond to your emails between [hours of operation] on [days of the week].
Support Options and Resources
We have a range of support options available to help you get the most out of our services. You can visit our website for a range of FAQs, tutorials, and guides on how to use our products and services. You can also join our online community to connect with other pet owners, ask questions, and share your experiences.
Return and Refund Policies
We want to ensure that you are completely satisfied with your purchase. If you need to return or exchange an item, please refer to our return and refund policies [link to policy]. We will do our best to resolve any issues quickly and efficiently.
As a valued customer, we want to make sure you have the best possible experience when shopping with us. If you have any concerns or questions, please don’t hesitate to contact us. We’re here to help.
Contact Details
Phone number: [phone number]
Email address: [email address]
Store address: [store address]
Opening hours: [hours of operation]
Social Media
Follow us on social media to stay up-to-date with the latest news, promotions, and updates from Pets at Home Hinckley. [Social media links]
Join the Conversation
Join our online community to connect with other pet owners, ask questions, and share your experiences. [Link to online community]
Feedback and Reviews
At Pets at Home Hinckley, we value your opinion and want to hear about your experience with our store. We believe that your feedback is essential in helping us to improve our services and provide the best possible experience for our customers.
Online Review Platforms and Review Policies
We encourage our customers to share their reviews and ratings on our online review platforms, such as Trustpilot and Google Reviews. We also have a review policy in place to ensure that all reviews are genuine and accurately reflect the customer’s experience.
We use a 5-star rating system to help our customers provide feedback on their experience with our store. Our review system is designed to be easy to use and provides customers with the opportunity to leave feedback on various aspects of their visit, including the quality of our products, the friendliness of our staff, and the overall shopping experience.
Feedback Forms and Contact Details
If you would prefer to provide feedback in a more traditional way, we have feedback forms available in-store and online. Our customer service team is always happy to receive feedback and will respond to all comments and suggestions within 48 hours.
You can also contact us via email at Hinckley@petsathome.com or by phone on 01455 240 300. We appreciate all feedback, whether it’s positive or negative, and use it to help us to improve our services and provide the best possible experience for our customers.
Review and Rating Systems
We use a review and rating system to help our customers provide feedback on their experience with our store. Our system is designed to be easy to use and provides customers with the opportunity to leave feedback on various aspects of their visit. We also use this system to track our performance and identify areas for improvement.
Customer Feedback and Suggestions
We welcome all feedback and suggestions from our customers. Whether it’s a comment on our products, a suggestion for a new service, or a complaint about a recent visit, we want to hear from you. We use all feedback to help us to improve our services and provide the best possible experience for our customers.
If you have any feedback or suggestions, please don’t hesitate to contact us. We’re always looking for ways to improve and appreciate all comments and suggestions. You can contact us via email at Hinckley@petsathome.com or by phone on 01455 240 300.
By providing us with your feedback, you can help us to improve our services and provide the best possible experience for our customers. We appreciate your loyalty and support and look forward to hearing from you soon.
Pets at Home Hinckley Loyalty Program:
Loyalty Program Rewards at Pets at Home Hinckley
Now that you’re familiar with the amazing services and promotions offered at Pets at Home Hinckley, let’s dive into the exciting world of our loyalty program. As a valued customer, you can unlock exclusive benefits, rewards, and discounts by joining our loyalty program, designed to make your pet care experience even more enjoyable and rewarding. With our loyalty program, you’ll get early access to sales, birthday treats, and points rewards, making your shopping experience with us at Pets at Home Hinckley even more special.
Benefits and Rewards
At Pets at Home Hinckley, our loyalty program is designed to reward our valued customers with exclusive discounts, points rewards, and early access to sales and promotions. As a loyalty program member, you’ll enjoy a range of benefits that will make your shopping experience even more rewarding.
Exclusive Discounts and Offers
As a loyalty program member, you’ll receive exclusive discounts and offers on a wide range of pet products and services. From food and toys to grooming and spa services, you’ll enjoy discounts of up to [insert percentage] on select items. 1 You can even get [insert percentage] off on your first purchase with our loyalty program! 2
Points Rewards and Redemption Options
Earn points for every purchase and service you make at Pets at Home Hinckley. Redeem your points for rewards such as [insert reward examples, e.g., gift cards, free products, or services]. You can even trade in your points for exclusive discounts on pet products and services. 3
Early Access to Sales and Promotions
As a loyalty program member, you’ll get early access to sales and promotions before they’re available to the general public. Stay ahead of the game and grab the best deals on pet products and services before they’re gone! 4
Birthday Rewards and Treats
Celebrate your pet’s special day with exclusive birthday rewards and treats! As a loyalty program member, you’ll receive a special gift on your pet’s birthday, complete with discounts and offers to make their day even more special. 5
By joining our loyalty program, you’ll not only enjoy exclusive benefits and rewards but also help us to provide the best possible service to your pets. Sign up today and start enjoying the rewards of being a loyal customer!
Signing Up and Earning Points
Signing up for the Pets at Home loyalty program at Pets at Home Hinckley is a great way to enjoy exclusive benefits and rewards. Here’s what you need to know about the registration process and earning points.
Registration Process and Requirements
To join the loyalty program, simply head to our store or online website and provide some basic information such as your name, email address, and contact details. You can also register for the program in-store by speaking with our friendly staff, who will guide you through the process. 1 We value your privacy and assure you that we follow strict guidelines to protect your data. Once you’re registered, you’ll begin earning points on every purchase and service.
Earning Points on Purchases and Services
You can earn points on a wide range of products and services at Pets at Home Hinckley, including food, toys, and accessories for your pets, as well as grooming and spa services for your pets. Every pound you spend at our store or online will earn you points, which can be redeemed for rewards and discounts. You can also earn bonus points for referring friends and family to join the program. 2 Check our website or in-store for our latest Terms and Conditions for more information on how to earn points.
Rewards and Redemption Options
Once you’ve accumulated a certain number of points, you can redeem them for rewards and discounts. Some rewards may include exclusive discounts, free products or services, or other perks. You can check our website or in-store for our latest rewards and redemption options. Some rewards include:
- Exclusive discounts on select products and services
- Free delivery on online orders
- Early access to sales and promotions
- Bonus points or rewards for reaching milestones
You can redeem your points in-store or online, and we’ll notify you when you have enough points to claim a reward. To check your points balance, sign in to your account on our website or mobile app.
Points Expiration and Rollover Policies
Your points will not expire if earned within a calendar year; any points earned in one year can be redeemed in the following year or rolled over to the next year. However, points earned through the program will be displayed under ‘My Points Balance’ on the Pets at Home website or in the mobile app. 3 It is worth noting that points cannot be rolled over if there are no purchases made for a year, and may expire 12 months after the last purchase or redemption if there are not any points earned or redeemed within the 12 months prior.
By joining the Pets at Home loyalty program, you’ll not only get exclusive benefits and rewards but also stay up-to-date with our latest promotions, new products, and services at Pets at Home Hinckley. For more information on our programs and services, please contact us or visit our website.
References:
1 Pets at Home – How to register for the loyalty program
2 Pets at Home – Earning points and rewards
3 Pets at Home – Pets at Home loyalty program terms and conditions
Program Updates and News
Stay up-to-date with the latest developments in our loyalty program! We’re always working to improve and enhance your experience, and here’s where you’ll find the latest news and updates.
Program Updates and Changes
We regularly update our loyalty program to make sure it remains relevant and rewarding for our members. These updates may include changes to our rewards structure, new benefits, or tweaks to our existing program features. By joining our program, you’ll be the first to know about any changes and can take advantage of the new benefits and rewards as soon as they’re available. Check our website for the latest program updates.
New Benefits and Rewards
We’re always looking for new ways to reward our loyal customers, and we’re excited to introduce new benefits and rewards to our program. These may include exclusive discounts, early access to sales, or even special treats and goodies. By being part of our loyalty program, you’ll be among the first to know about these new rewards and can start enjoying them as soon as they’re available.
Exclusive Promotions and Offers
As a loyalty program member, you’ll get access to exclusive promotions and offers that aren’t available to the general public. These may include special discounts, buy-one-get-one-free deals, or other limited-time offers. By joining our program, you’ll be able to take advantage of these exclusive deals and save even more on the products and services you love.
Program News and Announcements
We love keeping our loyalty program members informed about what’s happening at Pets at Home Hinckley. Whether it’s a new product launch, a special event, or a program update, we’ll keep you in the know with our regular program news and announcements. By being part of our loyalty program, you’ll be able to stay up-to-date on all the latest news and developments from our store.
Image credit: Nataliya Vaitkevich on Pexels
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