A Guide to Pets at Home Bracknell: Services, Products, and Store Information
Are you looking for a one-stop-shop for all your furry friend’s needs in Bracknell? Look no further than Pets at Home Bracknell, your ultimate destination for pet care services, products, and advice. In this guide, we’ll walk you through the essential information about our store, including our location, opening hours, services, and products, as well as tips on how to get the most out of your visit. Whether you’re a new or existing customer, you’ll find everything you need to know to give your pet the best possible care and attention at Pets at Home Bracknell.
Welcome to Pets at Home Bracknell
Welcome to Pets at Home Bracknell, your one-stop-shop for all your furry friend’s needs. Located in the heart of Bracknell, our store offers a welcoming and inclusive space where you and your pet can explore our wide range of services and products. In this section, we’ll guide you through the store’s essential information, from directions and opening hours to our fantastic services, such as grooming, pet photography, training, and insurance advice. Whether you’re a new or existing customer, you’ll find everything you need to know to make the most of your visit to Pets at Home Bracknell.
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Store Information
Located in the heart of Bracknell, Pets at Home Bracknell is your one-stop-shop for all your pet’s needs. To ensure you can easily find us, we’ve included the following information to help you plan your visit.
Location and Directions
You can find Pets at Home Bracknell at Unit 3, The Ring, Bracknell, RG12 1WA. If you’re using a GPS or satnav, enter our postcode: RG12 1WA. For directions from nearby towns and cities, please use our store locator tool.
Store Opening Hours
Our store opening hours are designed to fit around your busy schedule. You can visit us:
- Monday to Saturday: 9:00 AM to 8:00 PM
- Sunday: 10:00 AM to 4:00 PM
Please note that our opening hours may vary on bank holidays and special events. We recommend checking our website or social media for the most up-to-date information before your visit.
Contact Details and Phone Number
If you have any questions or would like to speak to a member of our team, please don’t hesitate to contact us:
- Phone: 0118 383 3333
- Email: bracknell@petsathome.com
You can also reach out to us through our contact us form.
Email Address and Online Enquiries
If you prefer to get in touch with us online, you can send us an email at bracknell@petsathome.com. Our team will respond to your query as soon as possible. You can also use our online form to ask a question or make an enquiry.
We’re committed to providing you with the best possible service, and we’re always happy to help. Whether you’re a new or existing customer, we look forward to welcoming you to Pets at Home Bracknell soon!
Services Offered at Pets at Home Bracknell
At Pets at Home Bracknell, we understand the importance of providing our furry friends with the best possible care and attention. Our store offers a wide range of services to ensure that your pets receive the highest level of care and love.
Grooming and Spa Services
A clean and well-groomed pet is a happy pet! Our team of expert groomers use only the highest quality products and equipment to provide a range of grooming services, including nail trimming, ear cleaning, and hair cutting. We also offer spa treatments such as baths, blow dries, and styling to make your pet look and feel their best. Check out our grooming services to see what’s available for your pet.
Pet Photography and Portraits
Make memories that last a lifetime with our pet photography services. Our experienced photographers will capture the special bond between you and your pet, creating beautiful and unique portraits that you’ll treasure forever. From simple headshots to elaborate studio sessions, we’ll work with you to create the perfect photo shoot for your pet. Learn more about our photography services.
Pet Training and Behavioural Services
Looking for ways to improve your pet’s behaviour? Our team of expert trainers and behaviourists offer a range of training and behaviour services to help with issues such as barking, chewing, and even aggression. We use positive reinforcement techniques and patience to help your pet learn and grow. Discover our training and behaviour services to see how we can help.
Pet Insurance and Advisory Services
As a pet owner, you want to ensure that your furry friend is protected and cared for in case of an emergency. Our team of pet insurance experts will help you find the perfect policy to suit your needs and budget. We also offer advice on everything from nutrition and healthcare to behaviour and training. Get a quote for pet insurance today and protect your pet for the future.
At Pets at Home Bracknell, we’re dedicated to providing the best possible service to our pet owners and their pets. Whether you need help with grooming, photography, training, or insurance, we’re here to help. Visit us today and see the difference for yourself!
Pet Products and Supplies
As a pet owner, providing the best life for your furry friend goes beyond just love and care – it’s also about giving them the right toys, grooming tools, and nutritious food to keep them happy and healthy. At the Pets at Home Bracknell store, we understand the importance of quality pet products that meet the varied needs of your pet, whether you’re looking to spoil them rotten or provide essential care and attention. In this section, we cover all the essentials, from a wide range of food and treat options to durable toys and fashion accessories that will keep your pet entertained and looking their best.
Food and Treats
At Pets at Home Bracknell, we understand the importance of providing high-quality food and treats for your furry friends. Whether you’re looking for a specific diet or just want to spoil your pet rotten, we’ve got you covered.
Dry Food and Canned Food Options
Our wide range of dry and canned food options cater to different life stages, breeds, and dietary needs. We stock popular brands like Hill’s Science Plan, Royal Canin, and Iams, which offer scientifically formulated recipes to meet your pet’s nutritional requirements.
- Hill’s Science Plan: For optimal health and well-being, Hill’s Science Plan offers a range of life stages and breed-specific recipes.
- Royal Canin: With formulas tailored to specific life stages, breeds, and lifestyle needs, Royal Canin ensures your pet receives the right nutrients for optimal health.
- Iams: Iams provides a variety of recipes catering to different life stages and dietary needs, including sensitive stomachs and food allergies.
Raw and Homemade Food Options
For pet owners who prefer a more natural approach to feeding, we offer raw and homemade food options from reputable brands like The Dogs’ Deli and Blue Dog Organics.
- The Dogs’ Deli: The Dogs’ Deli offers a range of raw, single-source meat and bone-based diets for dogs.
- Blue Dog Organics: Blue Dog Organics provides a variety of organic, free-range meat and bone-based diets for dogs.
Treats and Chews for Training and Reward
Reward your furry friend’s good behavior with our tasty and healthy treats and chews. From training rewards to dental chews, we’ve got a wide range of options to keep your pet happy and occupied.
- Freeze-Dried Treats: Made from high-quality meat and fish, these freeze-dried treats are a healthy and tasty way to reward your pet’s good behavior.
- Dental Chews: Our dental chews help reduce tartar buildup and promote healthy teeth and gums.
Special Diet and Allergy-Friendly Food
Does your pet have food sensitivities or allergies? Don’t worry, we’ve got you covered. Our special diet and allergy-friendly food options are designed to cater to pets with dietary restrictions.
- Hypoallergenic Diets: Our hypoallergenic diets are made from novel protein sources and low-allergenic carbohydrates, reducing the risk of allergic reactions.
- Grain-Free Diets: Our grain-free diets are perfect for pets with grain sensitivities or allergies.
For more information and expert advice on pet nutrition and dietary needs, please visit our store or speak to one of our experienced pet care advisors. They’ll be happy to guide you in making informed decisions about your pet’s food and treats.
Toys and Accessories
At Pets at Home Bracknell, you’ll find a wide range of toys and accessories to keep your furry friends entertained, engaged, and happy. Whether you’re looking for durable and long-lasting toys or interactive and stimulating ones, we’ve got you covered.
Durable and Long-Lasting Toys
Our durable and long-lasting toys are designed to withstand even the most energetic play sessions. Made from high-quality materials, these toys are perfect for pets who love to chew, bite, and play rough. Some popular options include:
- Rubber toys from Kong [1], such as their iconic Kong Wobbler [2], which provides a fun and challenging way for your pet to get treats out.
- Durable chew toys from Nylabone [3], like their DuraChew Textured Ring [4], which helps to reduce tartar and plaque buildup on your pet’s teeth.
Interactive and Stimulating Toys
Our interactive and stimulating toys are designed to challenge your pet’s mind and keep them engaged. These toys encourage problem-solving, critical thinking, and learning. Some popular options include:
- Puzzle toys from Outward Hound [5], such as their Brick Puzzle [6], which hides treats and kibble, challenging your pet to figure out how to get them out.
- Hide-and-seek toys from Pet Zone [7], like their Treat Wobbler [8], which hides treats and rewards your pet for figuring out how to get them out.
Pet Grooming Tools and Accessories
Good grooming is essential for your pet’s health and happiness. At Pets at Home Bracknell, we offer a wide range of pet grooming tools and accessories to help you keep your pet clean and well-groomed. Some popular options include:
- Brushes from Furminator [9], like their Slicker Brush [10], which helps to reduce shedding and prevent matting.
- Nail clippers from Oster [11], like their Nail Clippers [12], which make it easy to trim your pet’s nails safely and effectively.
Pet Fashion and Clothing
Who says pets can’t be stylish? At Pets at Home Bracknell, we offer a wide range of pet fashion and clothing options to keep your pet looking and feeling their best. Some popular options include:
- Coats from Hurtta [13], like their Summit Parka [14], which provides warmth and protection for your pet in cold weather.
- Hoodies from Puppia [15], like their Soft Fleece Hoodie [16], which keeps your pet cozy and comfortable in style.
References:
[1] Kong: https://www.kongcompany.com/
[2] Kong Wobbler: https://www.kongcompany.com/en/products/wobbler/
[3] Nylabone: https://www.nylabone.com/
[4] DuraChew Textured Ring: https://www.nylabone.com/en-us/products/durachew-textured-ring/
[5] Outward Hound: https://www.outwardhound.com/
[6] Brick Puzzle: https://www.outwardhound.com/en-us/products/brick-puzzle/
[7] Pet Zone: https://www.petzone.com/
[8] Treat Wobbler: https://www.petzone.com/en-us/products/treat-wobbler/
[9] Furminator: https://www.furminator.com/
[10] Slicker Brush: https://www.furminator.com/en/products/slicker-brush/
[11] Oster: https://www.oster.com/
[12] Nail Clippers: https://www.oster.com/en/products/nail-clippers/
[13] Hurtta: https://www.hurtta.com/
[14] Summit Parka: https://www.hurtta.com/en/products/summit-parka/
[15] Puppia: https://www.puppia.com/
[16] Soft Fleece Hoodie: https://www.puppia.com/en/products/soft-fleece-hoodie/
Pet Care and Advice
Expert Pet Care and Advice at Pets at Home Bracknell
Don’t let pet ownership be a guessing game! At Pets at Home Bracknell, we’re committed to providing top-notch advice and services to ensure your furry friend stays healthy, happy, and well-behaved. From health checks and vaccinations to behaviour and training, our expert team offers in-depth guidance on all aspects of pet care. Whether you’re seeking guidance on common health issues, nutrition, or training your pet, you’re in the right place – let’s dive into our comprehensive pet care and advice services.
Health and Wellbeing
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As a responsible pet owner, maintaining your pet’s health and wellbeing is of utmost importance. At Pets at Home Bracknell, our expert team is committed to providing you with the best advice and services to ensure your furry friend stays healthy and happy.
Common Health Issues and Symptoms
Regular health checks are crucial in identifying potential health issues early on, which can prevent more serious problems from developing in the future. At Pets at Home Bracknell, our staff are trained to recognize common health issues in pets, including:
- Vomiting and diarrhoea: If your pet is experiencing persistent vomiting or diarrhoea, it could be a sign of a gastrointestinal issue, such as a viral or bacterial infection or food poisoning.
- Lethargy: A change in your pet’s energy levels can indicate underlying health problems, including kidney disease or heart disease.
- Skin conditions: Skin conditions, such as allergic dermatitis or flea infestations, can cause discomfort and affect your pet’s overall health.
If you’re concerned about your pet’s health, our team can help you identify the underlying cause of the issue and provide guidance on the best course of action. Contact our store to book an appointment or visit our website for more information on common health issues in pets.
Vaccinations and Booster Shots
Vaccinations play a crucial role in protecting your pet against serious diseases. Our team at Pets at Home Bracknell recommends the following vaccinations:
- Core vaccinations: Rabies, parvovirus (parvo), distemper (distemper virus), and adenovirus (hepatitis virus)
- Non-core vaccinations: Feline leukaemia virus (FeLV) and feline immunodeficiency virus (FIV)
- Booster shots: Regular booster shots ensure your pet remains protected against diseases and also helps maintain their overall health.
Our store offers a range of vaccination options to suit your pet’s needs. Consult our team to determine the best vaccination schedule for your pet.
Parasite Control and Prevention
Internal and external parasites, such as fleas, worms, and ticks, can cause discomfort and compromise your pet’s health. Our parasite control services include:
- Flea control: We offer a range of flea treatments, including topical treatments, oral medications, and preventative measures.
- Worm control: Regular worming treatments can help prevent intestinal worms and other intestinal parasites.
- Tick control: Our team recommends tick prevention treatments, especially during peak tick season.
Consult our team for more information on parasite control and prevention, and to book an appointment.
Nutrition and Dietary Advice
Diet plays a vital role in maintaining your pet’s overall health. Our team can help you choose the best diet for your pet, based on their age, breed, and lifestyle. We offer a range of products, including:
- Dry and canned food: Nutrient-rich food options for a balanced diet
- Raw and homemade food: Customized diets for pets with specific needs or allergies
- Special diet and allergy-friendly food: Foods designed for pets with dietary restrictions or allergies
Visit our store to discuss your pet’s dietary needs with our expert team and browse our selection of high-quality pet food products.
To maintain your pet’s health and wellbeing, regular check-ups, vaccinations, and health checks with our team at Pets at Home Bracknell are essential. Don’t hesitate to contact us if you have any concerns or questions.
Behaviour and Training Services at Pets at Home Bracknell
Behaviour and training are essential aspects of pet care that can greatly impact the well-being of your furry friends. At Pets at Home Bracknell, our experienced team offers comprehensive behaviour and training services to help you tackle common issues and strengthen the bond with your pet.
Housebreaking and Potty Training
Housebreaking and potty training can be a challenging but crucial step in developing good habits in your pet. At Pets at Home Bracknell, our expert team is here to guide you through this process with advice and training programs tailored to your pet’s specific needs. We understand that consistency and patience are key, and we’ll help you create a structured plan to overcome accidents and encourage your pet to learn when and where to go potty correctly.
For more information on housebreaking and potty training, you may find the following resource helpful: Housebreaking and Potty Training Tips by the RSPCA.
Barking and Noise Reduction
Barking can be a nuisance, but it’s also a natural form of communication for dogs. At Pets at Home Bracknell, we understand that excessive barking can be a problem for you and your neighbours. Our behaviour specialist will work with you to identify the reasons behind your dog’s barking and develop strategies to reduce the noise levels. From enhancing training routines to using calming aids, we’ve got the expertise and products to help you find the solution.
For further insights on managing barking, refer to the article by the Kennel Club: How to Reduce Barking in Dogs.
Aggression and Fear-Based Behaviour
Aggression and fear-based behaviour can arise from a variety of causes, including a lack of socialization, past trauma, or misunderstanding how to handle your pet. At Pets at Home Bracknell, our trained specialists will work with you to identify the root cause of the behaviour and develop a customized plan to address it. This may involve behavioral training, advice on introducing new pets or people into the home, or socialization training to help your pet become more confident and calm.
For more comprehensive information on managing aggression and fear-related behaviours, visit: Fear-Based Behaviour by the Association for Companion Animal Professionals.
Basic Commands and Obedience Training
Basic obedience training is a fundamental aspect of any pet’s training. At Pets at Home Bracknell, our trained instructors will guide you through simple, structured lessons aimed at teaching essential commands such as sit, stay, and walk nicely on a lead. These not only strengthen the bond between you and your pet but also help in creating a safe and well-behaved companion. Our methods are patient, kind, and rewarding, with a focus on positive reinforcement techniques.
To learn more about the benefits of obedience training and how to start, visit this helpful guide from the Royal Society for the Prevention of Cruelty to Animals: Teaching Your Puppy Basic Commands.
Remember, Pets at Home Bracknell is committed to providing personal, professional advice and support to ensure you and your pet have the best possible experience.
Reviews and Feedback
Customer Reviews and Ratings
Pets at Home Bracknell is committed to delivering exceptional services and experiences for our customers. In this section, we delve into the feedback and reviews of our Bracknell store, where you can learn about the overall store experience, product quality, and staff friendliness. We value your input and would love to hear about your experiences with us, whether it’s a glowing review or suggestions for improvement. By reading this section, you’ll get an insight into how we’re working to continuously improve and provide the best experience for you and your furry friends.
Customer Reviews and Ratings
Pets at Home Bracknell values your feedback and wants to ensure that you have an exceptional shopping experience every time you visit. That’s why we’re always looking for ways to improve our services and products.
Overall Store Experience and Rating
We’re proud to say that our store in Bracknell has received an average rating of 4.5 stars out of 5 based on customer reviews. Customers have praised our friendly staff, clean and well-organised store, and excellent product selection. Read more reviews from our customers on Trustpilot. We’re committed to providing a welcoming and helpful experience for all our customers.
Product Quality and Selection
Our product range includes a wide selection of premium pet food, toys, and accessories from leading brands. We also offer a range of exclusive products and services, including our in-store pet grooming and training services. Our team of experts is always happy to provide advice and guidance to help you choose the right products for your pet.
Service and Staff Friendliness
Our staff at Pets at Home Bracknell are passionate about animals and dedicated to providing excellent customer service. They will be happy to help you with any questions or queries you may have, from product advice to pet care tips. We’re confident that you’ll find our staff friendly, knowledgeable, and helpful.
Store Cleanliness and Organisation
We take pride in keeping our store clean and tidy, with a focus on providing a safe and enjoyable shopping experience for all our customers. Our team ensures that the store is clean and well-organised, with clear signage and easy-to-find products. We’re committed to providing a welcoming environment for both you and your pet.
By reading and responding to your feedback, we’re able to make improvements to our services and products to better meet your needs. If you have any concerns or suggestions, please don’t hesitate to contact us. We’re always happy to hear from you!
Feedback and Suggestions
As a valued customer, your feedback is crucial to helping us improve our services and products. We encourage you to share your thoughts and suggestions to ensure we’re meeting your needs and expectations. Below are some key areas where your input would be greatly appreciated.
Positive Feedback and Compliments
If you’ve had a fantastic experience at our Pets at Home Bracknell store, we’d love to hear about it! From friendly staff to helpful advice, there are many things that can make a trip to the pet store exceptional. We take all comments seriously and will make sure to pass them along to the team members involved, acknowledging their hard work.
Why not take a moment to write a review about your positive experience? You can leave feedback on our website using the ‘Review this Pet Store’ link or mention it when speaking with one of our staff members during your next visit. They can share your compliments directly with the team, knowing they made a difference to your shopping experience.
Suggestions for Improvement and Change
Your input is not just about what we do well, but also where we can improve. Share your thoughts on what products we could carry that we currently don’t, any issues with the store environment or navigation, or what changes would make our service even better for you.
If you have ideas about improving the services or store environment at Pets at Home Bracknell, do not hesitate to let us know. We appreciate and respect every suggestion. Get in touch with your local store directly using their contact details to let them know what we could be doing differently or what changes would enhance your store experience.
Concerns and Complaints
Should you encounter any issues, big or small, whether with products, staff performance, or anything else within the store, we have an open-door policy regarding your feedback. If your visit isn’t meeting expectations, let us know the specifics. This information can be crucial in ensuring immediate attention and a swift resolution to any issues you face.
Always remember that our priority is ensuring that both you and your pet leave the store happy. Our Returns and Refunds policy can help if an issue arises with a purchase. Additionally, your customer feedback and complaints help in understanding our shortcomings, where we can implement necessary corrections.
Pet-Friendly Services and Facilities
Beyond what you might typically look for in a pet store, Pets at Home also focuses on providing facilities that support pets and their families in their health, comfort, and social well-being. Consider how our animal services can enhance your interaction with pets outside the buying process, including services ranging from animal photography to basic training sessions.
Your positive reviews help others in determining how likely it is you’d be satisfied with an aspect of our pet stores’ experience, and sharing such stories also help Pets at Home continue its customer-focused business. We work diligently to offer our store patrons pet care information via their direct engagement at one of our local branches through an inquiry to a pet at home Bracknell email.
To conclude, feedback, suggestions, positive and negative alike, plays a crucial role in defining how our customers see the overall performance of our retail locations and, most especially, Pets at Home in Bracknell. Through every communication with us you’ve provided in these critical customer evaluations, your commitment to continually support a brand whose central purpose revolves directly around ensuring you are consistently offered better quality service experiences than our past interactions showed you in terms satisfaction through any review on their visit which shows what value every comment can give in providing new perspectives which contribute entirely in growing what people really know is exactly the Pets at Home in Bracknell truly has for today’s community, customers seeking pets that make friends while we build more value over each moment with a place called Pets at Home within every family member or someone’s loved ones to support with everything in common: that includes both those having been happy in purchasing more for future experiences here we strive each time and have shown throughout time so very glad with love as an all-new part for better pet friends today for me at pets at home always.
By taking your reviews into account, we demonstrate a continuous improvement plan we maintain within every department focusing more about listening. All we wish for our dear clients like you, by understanding, caring about giving time so well taken while enjoying these great opportunities now more, at this excellent Pet’s store location so everyone loves in coming along each year!
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